Terms of service
Welcome to Sutter Sisters! By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing your order.
1. General
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These Terms of Service (“Terms”) govern your use of our website, services, and products.
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We may update or change these Terms at any time. Continued use of our website constitutes acceptance of any revisions.
2. Products & Orders
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All jewelry is described as accurately as possible. Because many items are handcrafted, slight variations may occur.
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Orders are subject to availability. We reserve the right to cancel or refuse any order at our discretion.
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Custom orders, including all Charm Bar creations, are made specifically for you and cannot be altered once production has begun.
3. Pricing & Payment
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All prices are listed in USD and are subject to change without notice.
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Payment must be made in full at the time of purchase.
4. Shipping
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Shipping times are estimates and may vary due to carrier delays, holidays, or unforeseen circumstances.
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We are not responsible for lost or stolen packages once an order has been marked as delivered.
5. Returns & Refunds
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Non-custom jewelry may be returned within 30 days of purchase, in original condition and packaging.
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Custom jewelry, including Charm Bar items, are non-returnable and non-refundable, as they are handcrafted specifically for you.
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Customers are responsible for return shipping costs.
6. Intellectual Property
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All content on this website, including images, text, designs, and logos, is the property of Sutter Sisters and may not be used without permission.
7. Limitation of Liability
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We are not liable for any damages, losses, or injuries resulting from the use of our products or website.
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Jewelry should be worn with care. We are not responsible for damage caused by misuse, accidents, or normal wear and tear.
8. Contact
For questions about these Terms, please reach out through our Contact Form or email us at suttersisters@gmail.com.